Our north star is to transform the way enterprises offer and gain value from their product content. Our platform enables organizations to create, manage and deliver knowledge efficiently, with an exceptional personalized, AI-enabled experience to users. We continuously ingests evolving product information from all siloed sources and delivers the most relevant, personalized product answers to each user, wherever they need it, within an intuitive, self-service experience.
This radically improved product content experience, deepens product adoption, prevents frustration-driven churn and reduces burden on support. Using machine learning-powered analytics, Zoomin provides actionable insights that guide decision-making across the enterprise.
We give end-users of companies like McAfee, Dell, and Docusign a fast, personalized and intuitive experience when they look for product answers. And with every user interaction, they leave behind masses of behavioral data, which we leverage to offer unique insights into who your users are, how they behave and what they need.
Our knowledge orchestration solution automatically ingests, synthesizes, and indexes content from any source and delivers it as an intuitive, effortless experience at every channel. This allows users to consume any piece of information from any source in any digital location within a unified experience.