The Zoomin Blog
Get the latest on product content, customer experience and more!
Our latest blog posts
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Guest post by Malachy Lavelle, Information Senior Engineer Manager at Avaya Back in July I got an email request to
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By Megan Gilhooly, VP Customer Experience at Zoomin The Digital Revolution occurred between the 1950s and the 1970s, a time
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By Gal Oron, CEO of Zoomin We’re proud to announce that Zoomin was named a 2020 Gartner Cool Vendor in
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Technical product content is an indispensable source of information for your customers, employees and support teams. From API documentation to
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You may have become so used to it that you take it for granted, but everywhere you look, you’re surrounded
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How can personalized content lead to better results? And what are the product content trends of the future? These are
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How much is inaccessible documentation costing you per year? Many companies consider the creation of support documentation as a necessary
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Start the year off on a high by implementing these best practices which will allow customers to easily locate the content with the highest relevance to them.
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Our prediction on why 2019 will see customer communities become an integral part of your company’s customer experience strategy.
