Zoomin at CIDM Best Practices Conference 2016
Zoomin at CIDM Best Practices
September 12-14, Santa Fe, New Mexico
Zoomin is excited to be exhibiting at the upcoming CIDM Best Practices in Santa Fe, New Mexico. Best Practices is the premier annual conference for managers of information development, training, and support. Discover how organizations are pursuing social media, dynamic publishing, content management, enterprise-wide information creation through wikis and blogs, and much more. Interact with a community of peers, all of whom are struggling with many of the same challenges that you are. Share the experiences of managers and organizations that have introduced amazing innovations or seen significant increases in effectiveness and productivity.
We will be presenting two sessions. On Tuesday September 13th at 3:15 PM Hannan Saltzman, Zoomin’s VP Product Management, will present an interactive session on IoT titled The Internet of Things: Extending Automated and Triggered Help Content to your Customers and your Service Personnel. Additionally, on Tuesday September 13th, Gal Oron and Sharon Fingold, Senior Program Manager at ServiceNow, will present Enhancing the Customer Experience through Dynamic Content Delivery. Sharon Fingold will be presenting an additional session titled, The ServiceNow Story: Modernizing and Transforming.