November 5-8, 2017. Portland, OR.
Zoomin will be attending this year’s LavaCon Content Strategy Conference. The conference gives content strategists, documentation managers, and senior content professionals an opportunity to learn about new technologies and developments in the space. Contact us today to schedule your personal demo with our team, or visit our booth to say hello. We also invite you to visit one of our presentations: Keynote: Migrating to Highly-Personalized Dynamic Content. Wendy Richardson, SVP, Customer Technical Communications, MasterCard Worldwide. Wendy will address some of the pressing challenges in our drive towards personalization. Tuesday, October 23 at 9:40am A Journey to Intelligent Content Delivery. Pam Goodrich, Technical Documentation Manager, Cherwell, and Joe Gelb, Zoomin Software will discuss how Cherwell Software used a digital experience platform (DXP) to implement a world-class Documentation Portal. Tuesday, October 23, 10:45 am. The Triangle of Product Knowledge: Connecting the Dots with Digital Experience, Lawrence Orin, Technical Documentation Manager, Riverbed, and Hannan Saltzman, Zoomin Software will discuss the trends towards dissolving the fragmentation in product knowledge and providing a unified digital experience. Looking forward to seeing you at LavaCon!
May 22-24, 2017, Dublin, Ireland
Zoomin will be attending the LavaCon 2017 Europe conference, that will be held on 22–24 May 2017 (Mon–Wed) at the Croke Park Conference Center, Dublin, Ireland. Join us for the presentation of Zoomin’s CEO, Gal Oron, “Content Transformation: Building a Digital Experience that Supports Your Customers' Journey”.
April 24-26, 2017, San Diego, CA
Visit Zoomin at the Content Management Strategies/DITA Conference in San Diego. Our team will be showing our dynamic content publishing and distribution solution that provides a personalized content experience and a central location for your customers to get all of their product questions answered.
“We’re honored to be part of the widely-respected EContent 100 list,” commented Gal Oron, Zoomin’s CEO. “This recognition reflects the hard work of our great team, and it affirms the critical importance of our mission, which is to help companies get closer to customers and truly engage them on their terms".
September 12-14, 2016, Santa Fe, New Mexico
Zoomin is looking forward to participating and speaking at the upcoming CIDM Best Practices Conference in Santa Fe, New Mexico. We will be presenting at several sessions and excited to collaborate and learn from fellow colleagues and industry experts.
Whether looking to buy a new pair of running shoes or advanced industrial equipment, consumers have more choices than ever. They look for information about products and services across a variety of digital touchpoints. And they do so using a mix of devices—computers, smartphones, tablets, TVs and more. Unfortunately for consumers, most organizations fail at delivering consistent content experiences across all touchpoints. Failing to produce consistent content experiences negatively impacts business. Research from Deloitte illustrates the problem: 90 percent of customers expect a consistently excellent experience across all touchpoints.
May 15-18, 2016 Anaheim, CA
Zoomin is excited to present and exhibit at STC 2016 in Anaheim. We’re looking forward to joining thought leaders in technical communication. Hear presentations from our President Joe Gelb and VP Product Management, Hanna Saltzman, along with Ping Identity's Director of Information Experience, Megan Gilhooly.
March 29, 2016
“In the past, product content was little more than an afterthought. Something we provided to consumers after a sale. A necessary evil that didn’t contribute to the bottom line,” says content strategy guru, Scott Abel of The Content Wrangler. “But those days are over. Today, product content is some of the most influential and sought after information on the web.”
March 15, 2016
Learn how RSA has benefited from Zoomin for Jive and revolutionized the way content is published and consumed by their user community.
"In order to be successful, you have to be able to put yourself in your customer’s shoes. Walk through the various phases of the customer life-cycle and imagine what information they need each step of the way.." says Joe Gelb, Zoomin Software President. Read an interview with Zoomin Software President on STC where he discusses the future of publishing and the shift in the world of technical content.