There’s a hidden resource you can use to attract high-quality traffic, drive sales, and increase the value of your existing customers. It’s called product content. Download this eBook to learn how to turn this existing content into a strategic business asset.
Wikis: what was built as a lightweight collaborative database, has now found its way onto the business landscape in organizations of all sizes. Download this eBook and learn some of the challenges that have erupted in organizations that have attempted — to deploy wikis in a product documentation context.
Learn how Zoomin Docs extends the reach of your product knowledge. Provide one portal for all your documentation and support content so customers, employees, partners and support agents get the personalized Product Answers they need, precisely where and when they need them.
Zoomin In-Product helps you deliver a superior user experience by embedding existing technical documentation directly into your web-based product. This enables you to improve self-service, reduce churn, and increase customer satisfaction by providing relevant support right when and where it’s needed.
Zoomin maximizes your ServiceNow investment by seamlessly integrating existing product documentation into the support experience. That way, customers, employees and partners can get the Product Answers they need, right within their ServiceNow workflow.
Zoomin for Salesforce Service Cloud delivers your product documentation to your support agents right within their Salesforce console. Learn how you can empower support agents by instantly directing them to the product content that best matches the current support case.
Zoomin transforms your community into a one-stop-shop for product content, so customers can get the answers they need without leaving your Salesforce. Improve customer satisfaction, reduce support costs, and enable community managers and support specialists to easily respond to customer queries.
Dynamic content provides customers with easy access to relevant information. Read this tip sheet to learn about important factors to consider when making the move to dynamic product content.
Learn how you can leverage your valuable product content and utilize it as part of your marketing efforts in just three simple ways.
Collaboration and social communities are often an important part of today’s organizations. Download this guide to learn how you can take your customer community to the next level and engage customers while answering their most pressing support questions.
