Resources

 

Apptio Case Study

Download the case study and learn how Apptio achieves social product documentation with Zoomin for Jive. With Zoomin for Jive®, what was previously an insurmountable task – publishing new product content to the Jive® community – has become a seamless part of content creation. Now Apptio can share all important product content with Apptio’s customer community.

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Invidi Case Study

Learn how Invidi Technologies, the leader in personalized television advertising, engages customers with targeted information delivery on the Zoomin Docs platform. Invidi selected Zoomin Docs to create a single common platform for product content delivery. Zoomin Docs delivers highly relevant content and revolutionizes the customer experience with personalized views and documentation options.

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3 Steps to Bring SMEs into Your Content Workflow

Involving and receiving feedback from your SMEs on your product documentation is one of the most important steps in getting up-to-date, accurate and optimized product information. This guide will help you increase their engagement and involvement tremendously.

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3 Ways that Marketing Can Benefit from Product Content

Learn how you can leverage your valuable product content and utilize it as part of your marketing efforts in just three simple ways.

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4 Best Practices for Your Social Help Center

Collaboration and social communities are often an important part of today’s organizations. Download this guide to learn how you can take your customer community to the next level and engage customers while answering their most pressing support questions.

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4 Key Aspects of Multi-Touchpoint Publishing

Customers no longer access your company’s information through a single touchpoint. On average, today’s users access an average of seven different touchpoints. Learn how to prepare for the world of multi-touchpoint dynamic publishing.

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4 Things to Consider When Planning for Dynamic Content

Dynamic content provides customers with easy access to relevant information. Read this tip sheet to learn about important factors to consider when making the move to dynamic product content.

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