Resources

 

Zoomin for Jive®

Download the solution brief and learn more about providing customers with easy access to relevant product content within your customer community. Leverage your product documentation to increase brand loyalty while enhancing the customer experience.

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Zoomin for Salesforce Sales

With Zoomin Salesforce for Sales, automatically recommend relevant product information based on prospects’ interests, challenges and roles. Download the solution brief and learn how you can enable sales engineers to access and easily share the precise product information that prospects need.

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Zoomin for Salesforce Service

Zoomin for Salesforce Service delivers your product documentation to your support specialists within their Salesforce console. Download the solution brief and learn how you can empower support personnel by instantly directing them to the product content that best matches the current support case.

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Zoomin IoT

Download the solution brief and learn about Zoomin IoT, a powerful platform for the mobile delivery of support workflows. Zoomin IoT is designed for troubleshooting, installation and configuration tasks. Solve support cases at the source, keeping customers happy while saving resources.

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How Visionary Companies are Using Product Documentation to Optimize Touchpoints & Enhance the Customer Experience

In the era of the customer experience, learn how you can improve your customers’ journey by leveraging your product content and a multi-touchpoint approach. Gain insights on enabling your customers to have meaningful interactions with your brand across all channels and phases from the education and research phase to product evaluation and support.

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E-book
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Increasing the Value of your Organization’s Content: The Knowledge Value Maturity Model

With the amount of organizational information on the rise, companies are looking to leverage their corporate knowledge for improved customer engagement, employee efficiency and support needs. Download this eBook and learn how to optimize business processes, improve content strategies and maximize the value of your product content.

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E-book
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