The Zoomin Blog

Tag Archives: Customer Experience

  1. Zoomin recently hosted the second installment of our monthly FLOURISH executive roundtable series. In this series, our community of customer

  2. Many companies now strive to create self-service products that enable customers to adopt independently with very little hand holding. Yet

  3. Our world has become a self-service society. Banks push us towards web portals and ATMs to conduct our business. Online

  4. “You can have everything in life you want, if you will just help enough other people get what they want.”

  5. Anyone who works in a subscription, recurring revenue business knows that if customers are not using your product or service

  6. “Privacy is not a religious debate. It’s an economic debate.” So says Professor Mohan Sawhney at Northwestern Kellogg in an

Tag Archives: Customer Experience