The Zoomin Blog

Think about some of your most memorable experiences as a consumer: cracking open a fortune cookie, taking the Pepsi Challenge, 

“Just ’cause you’re beautiful, that doesn’t mean that you can treat people like they don’t matter.” – Cameron James (Joseph

Guest post by Malachy Lavelle, Information Senior Engineer Manager at Avaya Back in July I got an email request to

By Megan Gilhooly, VP Customer Experience at Zoomin The Digital Revolution occurred between the 1950s and the 1970s, a time

Technical product content is an indispensable source of information for your customers, employees and support teams. From API documentation to

You may have become so used to it that you take it for granted, but everywhere you look, you’re surrounded