Archives for cx

Posted by
August 3, 2016

Product content. It’s critical to business success. When done well, it can inform, educate, and motivate. It can help us save money. And, it can even drive sales—but only if it’s delivered to the right person, at the right time, in the right language and format, on the device of the consumers’ choosing. This infographic dives into product content delivery and how it is essential to your customers’ experience.

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Posted by
July 28, 2016

Content and customer experience are integrated and part of the same continuum; they always have been, and they always will be. Companies that demonstrate their awareness of this truth by creating, distributing and evolving great content across all of their touchpoints are rewarded with a growing stream of happy, profitable customers.

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Zoomin Software