The Zoomin Blog

Tag Archives: Documentation Strategy

  1. By Megan Gilhooly, VP Customer Experience at Zoomin The Digital Revolution occurred between the 1950s and the 1970s, a time

  2. This article is the last in a three-part series about using analytics to drive documentation efforts and achieve business goals. 

  3. This article is the second in a three-part series about using analytics to drive documentation efforts and achieve business goals. 

  4. This article is the first in a three-part series about using analytics to drive documentation efforts and achieve business goals.

  5. There is one – and only one – valid reason for companies to use PDFs: it makes life easier for customers to print documents that may be too-large-for-comfort to read on screens. However, for everything else, PDFs commit a series of unpardonable “usability crimes”!

  6. To those who think that technical writers best days are over, we have a more positive view. Yes, the profession is evolving. But why is this threatening?

Tag Archives: Documentation Strategy

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