5 big content mistakes, solved

As the architect of product knowledge, you rescue your customers from confusion by walking them in great detail through the functionality and application of your product. But even with the best intentions, some content decisions might make your docs portal difficult to navigate, making it hard for customers to use your product. 

The choices you made when you designed your content experience might have seemed good in theory, but sometimes you might’ve missed the mark, sending customers elsewhere to find their answers, or worse, leaving them frustrated and without answers. 

Join our experts to learn how to fix your blind spots so that your knowledge center becomes the go-to portal that users enjoy visiting and where they can get the best information about your product.