Your technical content is a valuable yet hidden asset: It impacts every stage of your customer journey and forms a significant – and often, the largest – component of your overall web presence. Easy access to personalized content is, therefore, key to the overall digital and user experience for your customers. In this webinar we explore the role of taxonomy and metadata to deliver on the promise of role-based and personalized experiences, taking into account a variety of content types.
Presented by: Joe Gelb has over twenty years of experience helping enterprises implement, maintain and capitalize on structured content. At Zoomin Software, he has spearheaded the development of advanced technology solutions for dynamic content delivery.
Data: Here's what you're missing about the impact of your technical content on your customer experiences> GET REPORT
Discover the 5 components of a great self-service content experience and how to implement them.> GET EBOOK
How accessible is your product content? Evaluate your customers' content experience!> Take test