Delivering Exceptional Multi-Channel Content Experiences
Creating consistent multichannel experiences is a requirement, not an option. Today, 90% of customers expect a consistent experience regardless of where or how they interact with your content. Unfortunately, many organizations are unable to deliver. But, it doesn’t have to be this way. With a little planning and the right tools and techniques, we can optimize our content production processes for multichannel delivery. We can deliver the right content to the right prospects and customers, at the right time, on the device of the their choosing. And, we can significantly reduce costs — and drive sales — in the process.
Join Scott Abel, The Content Wrangler, for a discussion with Joe Gelb and Gal Oron of Zoomin Software about the often-overlooked topic of content delivery. You’ll learn how some forward-thinking companies leverage intelligent product content to deliver a consistent and seamless user experience. You’ll find out how leveraging product content can help increase sales and engender customer loyalty. And, you’ll discover how you can provide prospects and customers with immediate access to the answers they need, when and where they need it.