A chat with Mike Iantosca, Senior Director of Content Platforms at Avalara, about the need for an enterprise content strategy that supports content delivery. Iantosca discusses the need to build an enterprise intelligent content supply chain – one that combines taxonomy, ontology, knowledge graphs, and cognitive AI services to achieve adaptive, pro-active, and autonomic content with a single intelligent content architecture— that is capable of providing dynamic one-on-one personalized content experiences at scale. We also discuss the future of content supply chains and the impact that artificial intelligence and machine learning will have on our efforts.
Data: Here's what you're missing about the impact of your technical content on your customer experiences
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