Bringing Comfort to Content: How Shiji Turns Product Content into a Strategic Advantage

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Join Megan Gilhooly and Scott Abel for a chat with Janice Cadel of Shiji. You'll discover how Shiji Group ensures its content provides the company with a strategic advantage over its competitors by creating technical content to help customers work efficiently and effectively. You'll hear how the content decisions the documentation team is making are elevating the voice of the team and providing them a seat at the decision-making table, allowing them to contribute in positive ways to the production of engaging content experiences that meet the needs of their company and its customers.

Insights that will knock your docs off

RESEARCH REPORT

Data: Here's what you're missing about the impact of your technical content on your customer experiences

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EBOOK

Discover the 5 components of a great self-service content experience and how to implement them.

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SELF-ASSESSMENT TOOL

How accessible is your product content? Evaluate your customers' content experience!

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EBOOK

How your technical content can drive digital transformation

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