Transform your content into a next-generation user experience
Technical product content is used extensively by customers and employees, but most companies present it within static, outdated and inconsistent experiences. This makes it difficult for people to find the answers they need.
Zoomin solves this problem by unifying your content silos into a personalized and intuitive content experience – leading to happier customers, increased case deflection and greater internal productivity.
Powerful search and filtering
Search across all your documentation and find information faster with features like faceted search, auto-suggestions, search clustering, search preferences and more.
Show users the most relevant content and provide proactive recommendations based on their profile, preferences, product version and past activity.
Changes made within any content source are automatically reflected in your documentation portal.
Multiple content sources
Connect to any content source regardless of format or authoring tool, and deliver all your content within a consistent user interface.
Flexible permission models allow you to control access to content based on SSO and automated rule-based provisioning.
By understanding how users interact with your content, what they’re searching for, and what they’re struggling to find, you can create a data-driven content strategy.