Your customers are looking for answers in your Salesforce Community Cloud and now, they can find the answers they need. With Zoomin’s easy integration, you can transform Salesforce Community Cloud into a one-stop-shop for all product content. Users seamlessly search all content related to your product, to find and view support knowledge articles, community forums, and product documentation, all from within Salesforce!

With Zoomin, you can quickly publish product docs directly into your Salesforce Community Cloud, transforming it into a powerful delivery platform for all product-related content.

Why Zoomin for Salesforce Community?

Unleash the power of your product content across every touchpoint

Deliver a great experience to your customers by providing a single consolidated source for users to search and consume all types of product content: knowledge base articles, community discussions, and technical documentation. No need for separate websites, separate logins, separate formats and separated content silos. Discover the business value of your content by publishing directly into your Salesforce Community Cloud.

Increase self-service and case deflection

Help your customers find answers fast through improved self-service. By publishing your documentation in your Salesforce Community Cloud, your customers will be able to find the answers they need while they are already in Salesforce. Improve customer satisfaction and reduce support costs as you enable your community managers and support specialists to easily respond to customer queries and gather actionable feedback with powerful documentation analytics capabilities.

Automate publishing at the push of a button

Enable your customers and team to be more productive. Save time and money as you automate the publishing of content across all your touchpoints. Empower your customers by publishing all your product content wherever your customers happen to be.