Consolidate your content to improve self-service

Deliver all your content within one consistent and unified experience, no matter which tools and formats were used to create it.

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zoomin flow of consolidating different content types into one platform

Features of cutting-edge content consolidation

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Robust ingestion

Zoomin continuously synthesizes content from all of your authoring tools and systems, and applies a unified taxonomy that allows users to intuitively explore your product information.
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Zero change management

We connect to all authoring formats, CMSs, and publishing platforms so we can ingest content from across your enterprise while your teams can keep using the tools and workflows that work for them.
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Streamlined publishing

Align your agile approach to development with your content delivery. Any changes made within any content source are automatically reflected in your portal.
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Unified experience

Give users access to your entire repository of knowledge in one unified place, all within a personalized, intuitive and mobile-friendly experience. Replicate the same experience at any customer-facing channel.
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Actionable insights

Get data-driven insights into your content performance. Understand how customers are using your content, what content is helping – and what isn’t, so you can continuously improve your experience.
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Security & customization

Our flexible content permissions model allows you to control precisely which users can see which content.
Tabitha macgowan from ellucian photo
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Embracing Zoomin's platform marked a significant turn in how we present product information. Ellucian Documentation site became a doorway to enhanced Ellucian understanding and software adoption.
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1%

reduction in avoidable support cases YoY

1%

reduction in
publishing time

1%

growth in
content views

Break free from siloed content

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Do you have
other questions?

We answered some of the most common questions we get asked.

Can Zoomin consolidate ANY content type?
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Yes. Zoomin has the widest portfolio of content connectors that allow you to seamlessly publish Dita, Confluence, Guru, swagger, Videos, Training Content and many many more into a single unified portal.
Would enterprise search solve the self-service issues we have?
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Zoomin delivers a superior user experience to enterprise search solutions. Instead of sending users off to content hosted in a range of different channels, Zoomin surfaces content to the user wherever they look for it. That means they can access the content they need without ever having to context switch and leave their channel of choice.
What if we have customer-facing documentation and internal documentation?
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We offer robust, out-of-the-box security and permissions layers to determine which user type can access which content.
How do we upload/share our content?
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There are multiple ways you can provide content to Zoomin.
We can pull content automatically through native integrations with common technical authoring tools and CCMS solutions, or, you can push content from other sources to Zoomin in its native format like knowledge base articles or Word files.
Generally, we can index content from any source that provides API access.

Let's talk about your content needs

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