We empower people to independently navigate complex products at work

as easily as they use their favorite products at home.

Join Us

Your product is only as great as your customers’ ability to use it

No matter how phenomenal your products are, customers will always have questions about how to use them.

When customers have questions, whether that’s researching a product before deciding to purchase, using it for the first time, or exploring new features, the number one destination to find answers is in your technical content.

Technical content is everything that helps explain a product -- user manuals, community discussions, knowledge base articles. This “boring” asset that every company has is pure gold - it drives up to 70% of a company's traffic and can make or break customer experience.

We are devoted to setting a new experience standard for how people consume and engage with technical content.

We give end-users of companies like McAfee, Dell, and Docusign a fast, personalized and intuitive experience when they look for product answers. And with every user interaction, they leave behind masses of behavioral data, which we leverage to offer unique insights into who your users are, how they behave and what they need.

Our knowledge orchestration solution automatically ingests, synthesizes, and indexes content from any source and delivers it as an intuitive, effortless experience at every channel. This allows users to consume any piece of information from any source in any digital location within a unified experience.

Zoomin in a nutshell

Founded in

2016

Employees

125

Offices in

New York

London

Tel Aviv

Our workforce is

53%

Women

Answers served

82M+

We speak

12

Languages

Obsessive

We’re obsessed with giving customers a world-class experience - for both our customers and theirs!

Curious

We have an insatiable appetite to continuously overcome challenges. We do things our way.

Overachievers

We always start with “we don’t know enough - let’s learn”. We strive to always raise the bar.

Backed by visionary investors

who have supported companies such as Linkedin, Wix, Shopify and Gainsight

Making headlines

The Netflix Experience is the New B2B Standard

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CX is the New Branding: Here’s What Enterprises Must Do to Adapt

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Zoomin raises $52M to turn disparate product content into useful customer support data

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Hear from some of our legendary customers

Success Story

Success Story

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Success Story

Success Story

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Success Story

Success Story

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