Your team was hired to create high-impact documentation that make customers' lives easier.
But your company is moving with lightning speed. Your products are evolving, your engineers are releasing a never-ending slew of updates. Keeping up is HARD.
You don't want to be a bottleneck for this continuous evolution. Yet you find yourself wasting hours of your life doing tedious, manual, time-intensive tasks within a chaotic publishing process.
Every time you need to make the smallest of changes, you have to update countless versions. Outdated versions are floating unchecked around the web. Customers are stumbling across incorrect and inconsistent information. Some of your greatest work isn’t even findable!
You need to find a way to scale your content operations — and fast.
You're ready to take your content to the next level
Any friction in content production will be reflected in the content experience. Zoomin not only streamlines the way you publish and update content, but also dramatically improves how customers experience it. Your content strategy - smooth, data-driven and scalable.
Scale your content strategy
reduced publishing time by a whopping
reduced the average publishing time by
reduced the number of broken links in articles to
See for yourself! Get the Frost & Sullivan research
Radically improve your team’s productivity and impact by streamlining the way you publish and deliver content. Eradicate tedious manual updates with our ‘update once, publish everywhere’ approach.
Become truly data-driven
Get insights into how customers are using your documentation, what content is helping – and what isn’t. Prioritize work and create a data-driven content strategy based on what your customers need.
Improve the findability of content
Ensure users can continue their journey uninterrupted by delivering the personalized answers they need, right where they are, whether that’s inside your web application, on your website or in your support channels.
Zoomin features that change your (work) life
Streamlined publishing workflow
Align your content delivery to your product team’s agile approach to development. Make changes to any content source and your customers will see your changes right away, no matter what channels they’re using.
Powerful search and intuitive navigation
Continuously synthesize content from all of your authoring tools and systems, and deliver it within a personalized and intuitive experience.
By structuring your content and applying a unified taxonomy, you can ensure that the content you worked so hard to create finds the people who need it.
Personalized knowledge experiences
Give customers the most relevant content and recommendations based on their profile, preferences, product version and past activity.
Unified access to content
Give users unified access to all of your organization’s technical content, across channels, no matter which team created it.
Unique content performance insight
Get unprecedented, detailed data insights into how your content is performing so you can strategically prioritize your investments and resources.
Unified technical resource centers
The trusted home for always-updated & personalized product answers.