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The best companies in the world use Zoomin.
We build the most innovative experiences in technical content so our customers get the competitive advantage they need.
Featured customer success stories
Case Study
How Sony streamlined content silos, drove operational excellence, and increased efficiency by 10X
The user experience was exponentially better from Day 1. Having a user-friendly space dedicated to documentation was a huge step forward. Users could self-serve product answers more easily than ever before.
At Zoomin, we start with the customer and work backwards. Everything we do, from roadmap development to events, support strategy to value realization, has our customers at the epicenter. When our customers thrive, we thrive.
40%
reduction in avoidable support cases YoY
$57K
Quarterly case deflection
97%
Self-service rate
Partnering with Zoomin has allowed us to scale effectively and respond to our evolving future direction. Zoomin Documentation Portal solution offers features like metadata-driven search, language support, and user roles, meeting our dynamic delivery and publication needs.
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