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We build the most innovative experiences in technical content so our customers get the competitive advantage they need.
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Featured customer success stories

Case Study

How Sony streamlined content silos, drove operational excellence, and increased efficiency by 10X
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Case Study

How FIS banished content silos and delivered a unified, seamless documentation experience
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Case Study

How Shiji Group launched a documentation center to provide open access to industry
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Case Study

How Imperva enhanced customer self-service and dramatically increased case deflection
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Case Study

How Avtech utilize powerful search, filter, and personalization functions as they "connect" with Zoomin
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Satisfaction Score


growth in
content views


growth in publications
available to visitors
The user experience was exponentially better from Day 1. Having a user-friendly space dedicated to documentation was a huge step forward. Users could self-serve product answers more easily than ever before.
Read Seismic case study
At Zoomin, we start with the customer and work backwards. Everything we do, from roadmap development to events, support strategy to value realization, has our customers at the epicenter. When our customers thrive, we thrive.


reduction in avoidable
support cases YoY


case deflection


Partnering with Zoomin has allowed us to scale effectively and respond to our evolving future direction. Zoomin Documentation Portal solution offers features like metadata-driven search, language support, and user roles, meeting our dynamic delivery and publication needs.
Read Ellucian case study

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