Zoomin Privacy Policy

Revision date: January 2017

 

INTRODUCTION

At Zoomin Software Ltd. (“we”, “us”, “our” or “Zoomin”) we are committed to protecting any data that we collect concerning you when you use or register on our website located at www.zoominsoftware.com (the “Site”) or by using our products (“Zoomin Docs”, “Zoomin For Jive, “Zoomin For Salesforce” or any other products publicized on the Site (collectively, the “Software”). Please note that this Privacy Policy applies to the information that we collect through the Site and the Software. By using our Site or the Software you agree to the use of the data that we collect in accordance with this Privacy Policy, as may be amended.

COLLECTION OF PERSONAL INFORMATION
Our primary goals in collecting personal information are to provide you with the products and services made available through the Site, including, but not limited, to the Software, to communicate with you, and to manage your registered user account, if you have one. When you register on our Site or use the Software, we may ask for Personal Information, which is information that identifies an individual or relates to an identifiable individual. “Personal Information” may include, but is not limited to, your name, physical address, company name or affiliation, password, email address, telephone number and associated interests.

Furthermore, Zoomin collects the email addresses of people who communicate with Zoomin via email, create accounts or post a public question on a website or forum. When you post content on or through the Site by way of public posts or survey information etc., please keep in mind that any Personal Information you post may be viewed by others.

If you decide to become a paying customer for the Software, Zoomin may collect additional information from you, including but not limited to billing and account information for credit cards, payment cards or other payment systems and share this information with Zoomin’s billing and payment processor(s). Zoomin does not store credit card or payment card numbers after they have been forwarded to its billing and payment processor(s), unless it is necessary for providing the Software.

Zoomin may also receive information about you from our business partners with which you have an account, service relationship or transaction history. Such information may include the relationship you have with that Customer, for example whether you are an employee or a customer of it. Furthermore, Zoomin may receive Personal Information from third parties when you authorize such third parties to authenticate or identify you to Zoomin or sign in to the Software using credentials from a third party service.

Zoomin may also collect other information through your interaction with and use of the Software, which does not reveal your specific identity or does not directly relate to an individual. Other information may include, but is not limited to, browser and device information, data collected through automated electronic interactions, application usage data, demographic information, geographic or geo-location information, statistical and aggregated information. If we combine such other information with Personal Information, we will treat the combined information as Personal Information.

TRACKING TECHNOLOGIES
Zoomin and our partners, affiliates, or analytics or service providers, use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, tracking users’ movements around the Site or the Software, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an anonymous and aggregated basis.

We use cookies for storing users’ settings (e.g. language preference), for authentication and for improving the user experience on our website. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site or Software, but your ability to use some features or areas of our website may be limited.

LOG DATA
When you use our Site or Software, our servers may automatically record information that your browser sends whenever you visit a website (“Log Data”). Such information may include IP addresses, browser type, referral URL’s, language information, the domain from which you are visiting and additional information in respect to your usage and browsing of the Site and the Software. Except as set forth herein, we do not use this information to personally identify you, but rather use it to monitor the use of the Site and the Software, including for (i) technical administration for the Site (ii) to help determine which users have access privilege to certain content, services or recourses that the Company offer, estimate and report total audience size and traffic, help combat fraud and abuse and provide analytics and reporting in respect to the use of the Software.

HOW INFORMATION IS USED
We may use the information we collect from you for several purposes: (1) to deliver Zoomin services to you; (2) to contact you and to respond to questions and comments you may send us; (3) to help us to better customize the content, information, website experience,  marketing, or promotional materials provided to you on our site and continuously enhance your user experience; ; (4) to measure and research the effectiveness of the services features and offerings, advertisements, and e-mail communications, and to improve them when necessary; (5) to detect and protect against error, fraud or other criminal activity, and cooperate with law enforcement agencies; and (6) in any other way as described in this Privacy Policy (as updated from time to time). Generally speaking, we use the collected information to communicate with you, fulfill your requests, customize the content, improve our products and services, protect our and your rights, and comply with laws and regulations.

If you are visiting our Site, we may use your personal information to send you promotional information and updates regarding Zoomin and its products and services. You may choose not to receive such information and opt-out of such future communications. All such communications sent to you will contain the instructions for opting-out.

If you are visiting our Site or using our Software, Zoomin may contact you via any email address you provide to us with transactional or relationship messages such as account status messages, security updates or notifications of changes in the terms of your account or the Zoomin Services. These types of transactional or relationship email messages are not optional.

WITH WHOM INFORMATION IS SHARED
Zoomin does not share Personal Information collected from your use of the Site with other parties, except as described in this Privacy Policy.
Public Information
Zoomin may share, as it sees fit, information that you voluntarily make public, including information that you post on any blogs, message boards, chat rooms or other similar forums, whether or not such forums are owned by Zoomin. Since such publicly shared information can be accessed by the public and used by any member of the public, such use by third parties is beyond the control of Zoomin.

We also display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at [email protected].
Personal Information
Zoomin may share Personal Information under the following circumstances: (1) In the course of operating our business, it may be necessary or appropriate for us to provide access to your Personal Information to others such as our service providers, contractors and select vendors so that we can operate the Zoomin Service and our business. These third parties do not retain, share or store this personal information or its part other than for providing these services and are bound by strict agreements limiting their use of such information that are consistent with this Privacy Policy and that limit others’ use or disclosure of this Personal Information; (2) We may share your Personal Information to respond to subpoenas, court orders, or legal process, to establish or exercise our legal rights, to defend against legal claims or in such circumstances where, in our judgment, disclosure is required or appropriate in accordance with applicable laws and regulations; (3) We may share your Personal Information if we believe it is necessary in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our various terms of service or as otherwise required by law; and/or (4) As we continue to develop our business, we may sell all or part of our business. In such transactions, Personal Information collected from users is generally one of the business assets that will be transferred. The transferred Personal Information will remain subject to this Privacy Policy or subsequent policies to which you have consented.

Furthermore, if you chose to subscribe to the Software, Zoomin uses the services of a credit card processing company to bill our users for subscription fees. These third parties do not retain, share or store this personal information or its part other than for providing these services and are bound by strict agreements limiting their use of such information.

Erasure of Personal Information

To request removal of your Personal Information from our blog or community forum, contact us at [email protected] In some cases, we may not be able to remove your Personal Information, in which case we will let you know that we are unable to do so and why.

HOW INFORMATION IS PROTECTED
Your Zoomin accounts may be secured by member-created passwords, in which case reasonable precautions and encryptions are used to ensure that your account information is kept private. You are responsible for keeping your passwords confidential. We ask you not to share your password with anyone. If the Personal Information or any other information is accessed by an unauthorized third party, we will not be responsible for any direct or indirect damage caused as a result of such unauthorized access.
No data transmission over the Internet can be guaranteed to be 100% secure. Although we use commercially reasonable efforts protect your information, we cannot ensure or warrant the security of any information you transmit to us. You acknowledge and agree that any transmission will be at your own risk. We recommend that you keep your sensitive information private and secure. For the avoidance of doubt it is clarified (and you hereby agree) that we cannot and will not be liable for any loss or damage that arises as a result of any failure to protect any information.
Zoomin uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Zoomin Service. Where practical, we seek to obtain confidentiality agreements that are consistent with this Privacy Policy and that limit others’ use or disclosure of your Personal Information. 

USER ACCESS AND CHOICE
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have it removed from a public forum, directory or testimonial on our site or deactivate it by emailing our Customer Support at [email protected] or by contacting us by telephone at the contact information listed below. We will respond to your request within a reasonable timeframe.

DATA RETENTION
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

INTERNATIONAL TRANSFER OF INFORMATION
Please be aware that information you provide to us or we obtain as a result of your use of the Site or the Software, may be processed and transferred all countries in which Zoomin has offices and operations and be subject to applicable law. This information may also be processed by staff working for us or for one of our suppliers. The privacy and data protection laws in such countries may not be equivalent to such laws in your country of residence. By using our website or any of the Software, or by providing us with your information, you consent to this collection, transfer, storage, and processing of information to and in countries.

INFORMATION RELATING TO CHILDREN
We do not knowingly collect or solicit Personal Information from children under the age of 13 or knowingly allow children under the age of 13 to register for the Zoomin Service. If you are under 13, do not register or attempt to register for any of the Zoomin Service or send any information about yourself to us. No one under the age of 13 may provide any Personal Information to, on or through the Zoomin Service. If we learn that we have collected or have been sent Personal Information from a child under the age of 13, we will delete that Personal Information as soon as reasonably practical. If you believe that we might have collected or been sent Personal Information from a child under the age of 13, please contact our Support team as soon as possible.

THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our Site. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome and feedback about these sites.

SOCIAL MEDIA WIDGETS
Our website and our Software may include Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or interactive mini-programs that run on our website. These Features may collect your internet protocol address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site or Software. Your interactions with these Features are governed by the privacy policy of the company providing it.

CHANGES TO THIS PRIVACY POLICY
Zoomin reserves the right to update and change this Privacy Policy from time to time without notice or acceptance by you, so please check this page frequently for updates and changes. If we make any material changes we will notify you or our Client by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. Your continued use signifies your acceptance to any change in this policy.

QUESTIONS
Any questions or comments about this Privacy Policy should be addressed to
[email protected]

 

Zoomin Software Ltd.

NYC OFFICE:

150 West 28th street
17th floor
New York, NY 10001

646.216.8876

ISRAEL OFFICE:

124 Ibn Gabirol
15th Floor
Tel Aviv, Israel 6203854

+972.3.771.4038