The Zoomin Blog
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Our latest blog posts
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The August 2021 FLOURISH Executive Roundtable brought together CS Leaders to discuss balancing high and low touch when scaling your
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The maturing of customer success (CS) and customer experience (CX) practices grants us the opportunity to reflect on how industry
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Our FLOURISH Executive Community met once again in June, this time to discuss improving product adoption experiences through data-driven strategies.
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Vendors have tremendous opportunities to empower and elevate their customer success and customer support teams to create triple-win outcomes. What
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Blind spots are a natural part of the human experience. And they aren’t necessarily all bad – they can help
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Forward-looking businesses are always searching for new ways to provide added value to their customers and drive long-term loyalty. What has
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From 1982 to 1996, Compaq grew from zero revenue to $15 billion, and from 100 employees to 17,000. This massive
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For software vendors, fast and easy user adoption experiences are key to generating the kind of immediate and long-lasting business
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This article was written by Luke Penrod, Technical Writing Manager at Adobe Workfront – a Zoomin customer. “People will forget
