Most churn is not caused by poor products,
but by poor product communication.
Your content, on-demand, wherever and whenever the customer needs it. With in-product help from Zoomin, give your customers access to relevant, personalized content that keeps them in your product and on your page. Zoomin embeds your existing technical help content inside your application, so your content is consistent and reusable.
Zoomin accelerates user onboarding and decreases churn by ensuring that users can access up-to-date, consistent and personalized product information right where they need it most.
Powerful search and filtering
Intelligent search functionalities provide unified and convenient access to all your product documentation and support articles.
Serve up the most relevant content based on each user’s profile, preferences, product version and more.
Changes made to any content source, no matter the format or authoring tool, are immediately reflected in your product.
Understand where users are struggling with your product so you can optimize content efforts and improve self-service.