We empower people to independently navigate complex products at work

as easily as they use their favorite products at home.

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Your product is only as great as your customers’ ability to use it

No matter how phenomenal your products are, customers will always have questions about how to use them.

When customers have questions, whether that’s researching a product before deciding to purchase, using it for the first time, or exploring new features, the number one destination to find answers is in your technical content.

Technical content is everything that helps explain a product -- user manuals, community discussions, knowledge base articles. This “boring” asset that every company has is pure gold - it drives up to 70% of a company's traffic and can make or break customer experience.

We are devoted to setting a new experience standard for how people consume and engage with technical content.

We give end-users of companies like McAfee, Dell, and Docusign a fast, personalized and intuitive experience when they look for product answers. And with every user interaction, they leave behind masses of behavioral data, which we leverage to offer unique insights into who your users are, how they behave and what they need.

Our knowledge orchestration solution automatically ingests, synthesizes, and indexes content from any source and delivers it as an intuitive, effortless experience at every channel. This allows users to consume any piece of information from any source in any digital location within a unified experience.

My team is all about rolling up our sleeves and coding the cool stuff. We build impactful solutions that make waves in the industry. When we build products that set the bar on what innovation in TechComm should look like, we turn our customers to industry leaders.
Design isn't just about aesthetics; it's the silent storyteller that shapes the narrative of our brand, influences our customers, and transforms ideas into experiences. As a lead designer, my canvas goes beyond visuals; it's a strategic journey, where every pixel speaks volumes, and every detail crafts the narrative of innovation and connection.

Backed by visionary investors

who have supported companies such as Linkedin, Wix, Shopify and Gainsight

Making headlines

The Netflix Experience is the New B2B Standard

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CX is the New Branding: Here’s What Enterprises Must Do to Adapt

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Zoomin raises $52M to turn disparate product content into useful customer support data

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Hear from some of our legendary customers

Success Story

Success Story

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Success Story

Success Story

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Success Story

Success Story

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