ZOOMIN_AboutUs

About Us

We help companies deliver relevant product answers to their clients, wherever they are.

Zoomin delivers product answers, by publishing relevant, personalized content to your customers, whenever and wherever they need it.

Companies invest in creating rich technical documentation, but they deliver it as a dated, static and frustrating experience. With Zoomin, you can modernize your content to deliver a personalized, dynamic digital experience across a variety of customer touchpoints: like a documentation portal, your community cloud, support site, or directly within your web app as a help widget.

Our deep expertise in documentation and scalable technology is the perfect solution to deliver your content in a secure, dynamic and modern environment.

We are a SaaS technology company based in Tel Aviv and New York, founded by experts in technical documentation and customer experience. Our investors include Bessemer Venture Partners and Salesforce Ventures.

The management Team

Gal Oron

CEO

Gal brings over twenty years of experience in sales, engineering, and enterprise management to the Zoomin team. Gal has proven success in leading and scaling global enterprise software companies.  Prior to Zoomin, Gal was a partner at Trigger Partners, an investment company specializing in technology companies worldwide. Previous to his work at Trigger, Gal led M&A transactions at VERINT (NASDAQ: VRNT), a leader in customer engagement optimization. Gal served for nine years in various executive management positions at Orsus, a pioneer and market leader in the field of Situation Management. Gal was President of Orsus for four of those years, leading its acquisition by NICE Systems (NASDAQ: NICE).

JOE GELB

President & Head Of Business Development

JOE GELB

President & Head Of Business Development

Joe Gelb has over twenty years of experience helping enterprises implement, maintain and capitalize on structured content. At Zoomin, he has spearheaded the development of advanced technology solutions for dynamic content delivery. Prior to founding Zoomin and Suite Solutions, Joe was the CTO at Live Linx, a leading provider of software and system integration services for technical product information, where he designed and implemented solutions for aerospace, defense, manufacturing and hi-tech companies. Joe holds a degree in Mechanical Engineering from Stevens Institute of Technology.

HANNAN SALTZMAN

VP Product Management

HANNAN SALTZMAN

VP Product Management

Hannan has served in various executive R&D and Product positions, focused on defining and building market leading enterprise products. In his last role, Hannan served as a Senior Product Manager at NICE Systems, helping large financial institutions identify compliance risks in mass amounts of unstructured customer communications by applying speech, text and transactional analytics. Prior to that, Hannan led NICE’s Situation Management solution to a global market leader position while helping enterprises improve operations with optimized knowledge delivery and response workflows. At Zoomin, Hannan and his team develop innovative products that help organizations reduce customer effort by providing personalized and consistent product information across customer touchpoints.

Megan Gilhooly

VP Customer Experience

Megan Gilhooly

VP Customer Experience

As VP Customer Experience at Zoomin Software, Megan Gilhooly has made it her mission to change how organizations think about product content. Prior to this role, Megan spent two decades managing content teams, driving content strategy, and delivering stellar information experiences at companies like Amazon, Ping Identity, and INVIDI Technologies. Her experience includes content for Support, Sales, Product, and Marketing. As a former online retail business owner and Certified Scrum Master, Megan brings a unique perspective to managing information development and content strategy. She has a BA in Speech Communication, an MS in Journalism, an MS in Strategic Management, and a Masters Certificate in Technical Communication.

Avri Pinto

VP R&D

Avri brings over 15 years of R&D experience, specializing in scaling engineering organizations and building technological and managerial processes and infrastructure. Prior to joining Zoomin, he served as VP R&D at Drove where he implemented complex technologies in order to create a full-stack martech solution. He also held leadership positions in Mediamind which went to an IPO and was later acquired by DG, and in Supersonic which was acquired by ironSource. He holds a BSc in Computer Engineering from the Hebrew University in Jerusalem.

Lawrence Orin

Product Evangelist and Customer Implementation Expert

Lawrence Orin

Product Evangelist and Customer Implementation Expert

Lawrence Orin is Product Evangelist and Customer Implementation Expert at Zoomin, where he leverages his experience as a past customer to help new customers with their implementation and content strategy. He previously led documentation teams at Radvision and Riverbed, as well as other teams in technical support and customer services. He holds a B.Sc. in Computer Science with Cognitive Science from University College London.

Concentrate on reaching consumers where they are present.
Engage them, communicate with them through the content they choose to interact with.

Contact us

New York

150 West 28th street
17th floor
New York, NY 10001

646.216.8876

Tel Aviv

124 Ibn Gabirol
15th Floor
Tel Aviv, Israel 6203854

+972.3.771.4038

info@zoominsoftware.com